Last updated: 9 November 2026. {{LEGAL ENTITY}} operates Translate Native.
Contents
1. Infrastructure
The website, database and file storage run on Cloudflare. We do not run our own servers. Access to our hosting account is limited to authorised people.
2. Encryption
All traffic between your browser and the site uses HTTPS. Data stored with Cloudflare is encrypted at rest by the provider.
3. Payments
You pay on a hosted page run by Airwallex. Your card number never touches our site or our database. Airwallex is responsible for the security of card data under its own standards.
4. Your files
Uploaded files and pasted texts are visible only through our protected back office, and only to the team and the linguists working on your order. They are deleted automatically after 90 days. You can ask for earlier deletion at contact@translatenative.com.
5. Access control
The back office requires a username and password stored as secrets, uses an HttpOnly session cookie that expires after 7 days, and limits login attempts. Forms are protected against automated abuse with rate limits and a hidden honeypot field, and the API rejects cross-site requests.
6. Incidents
If we find a security incident affecting personal data, we investigate it, limit its effect, and notify the people and authorities concerned within the time the law requires.
7. Report a vulnerability
If you find a security problem, email contact@translatenative.com with the details. Please give us reasonable time to fix it before you share it publicly. We do not offer paid rewards.
8. Providers
The providers that handle data for us are listed in the Privacy Policy.